Accueil 9 Terms and conditions

Terms and conditions

Opposition of the conditions of sale

Any order implies on the part of the buyer the acceptance of the general conditions of sale. Therefore, no contrary clause can be opposed to us if we have not formally accepted it.

 

Contract validity

Payment or proof of payment must accompany the order.

 

Availability

Orders as well as all our promotional offers will be honored in their order of arrival by our company, subject to our availability.

 

Retention of title clauses

Ownership of the goods mentioned on the invoice remains with the seller until full payment has been made.

 

Miscellaneous

In the event of an apparent defect or non-conformity of the products delivered, duly noted by Yunova® Pharma, the buyer may obtain the free replacement or reimbursement of the products, at the choice of the seller, excluding any other compensation or damages. and interests.

 

Modification of the order and Deadlines

Any modification or cancellation of the order, requested by the buyer, can only be taken into consideration if it is received in writing before the shipment of the products. If the seller does not accept the modification or resolution, the deposits paid can only be returned in value of goods (or will not be returned). Delivery times are indicated as exactly as possible, but depend on the seller's supply and transport possibilities. However, a possible delay does not entitle the buyer to refuse the goods, to claim a discount, to request the cancellation or termination of the contract or to claim damages.

 

Refunds

  • From the delivery of your order, you have a period of 14 clear days to return the products to Yunova® Pharma, in their original package with all the boxes unopened, return costs to your charge ;
  • The refund is made at the beginning of the month following the date of receipt of the products.

 

Exchanges

  • You have 30 days from the date of the order to return the product to Yunova® Pharma Laboratory.
  • This exchange does not include postage or packaging costs, which remain your responsibility.
  • Exchanges can only be taken into account upon receipt of the goods (at the address indicated below) and are made two days after receipt of the package with a payment of €10 attached (reshipping costs).

 

Address for return of goods:

Yunova® Pharma customer service, Transcan D7 industrial zone, 4789 meters 1re avenue 06510 Carros.

 

Retention clause

Ownership of the goods mentioned on the invoice is reserved to the seller until full payment of their price.

 

Prices

The products are supplied at the prices in effect when the order is placed. The rates are valid until 06/30/2023 and include all taxes. Any order whose amount is less than €49 gives rise to invoicing according to the delivery method chosen (all taxes included), intended to cover the shipping costs. These conditions are valid in metropolitan France exclusively, it being understood that beyond this territory the transport costs will be invoiced corresponding to their actual amount.

 

Data confidentiality

In accordance with the Data Protection Act of January 6, 1978, you have the right to access and rectify personal data concerning you. Only our company is the recipient of the information that you communicate to it.