Home 5 FAQ’s

FAQ’s

1. Yunova® laboratory

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Where is the laboratory based?

We are located in Monaco in the Fontvieille district

Where are the products made?

Our food supplements are made in France to the highest quality standards.

What are your manufacturing standards?

The production of our food supplements is entirely made in France or in Europe. All Yunova® product formulas are developed from precise specifications, setting out all the stages from design to delivery.

How do you guarantee the effectiveness of your products?

A systematic scientific watch is carried out on the latest discoveries, in order to offer the most effective products. Each product must meet the formulation requirements validated by the scientific bibliography before being placed on the market. Great importance is given to the dosages of the formulas, which are intended to be adapted and effective.

How do you guarantee the correct use?

Each Yunova® packaging strictly repeats the content of the product, guaranteeing the consumer total transparency. The Nutritional Reference Values ​​(NRV) are respected and the instructions for use are clearly indicated, accompanied by an explicit warning stressing the importance of respecting the indicated doses and any restrictions.

How are the products brought to market?

All Yunova® food supplements are declared to the competent authorities before they are placed on the market. It is the only category of food, intended for the entire population, to be subject to this obligation.

2. Products

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Can I combine several products?

Yes. Our products have been formulated so that they can be taken together.

Examples commonly encountered in cases of stress and mood disorders are:< /p>

  • Gababiotic and Nutrineural® Zen
  • Nutrineural Zen, Nutrineural® Night and Nutrineural® Omega 3.

The most frequently associated products to improve memory, concentration and tone are:

  • Senescil® and Nutrineural® Omega 3,
  • Nutrineural® Tonus and Senecil®
  • Nutrineural® Focus and Nutrineural® Omega 3.

The products most frequently associated with muscle and osteoarticular tension are:

  • Lumbaplex®, Nutrineural ® Zen and Nutrineural® nigh t
I have a special diet, what do your food supplements contain?

We guarantee the best sources of nutrients and ingredients used in the composition of the products. Each of them is chosen on criteria of efficacy, bioavailability but also purity. The formulas are developed without controversial substances (no bovine gelatin, no animal products, no preservatives, no dyes >, GMO-free, nanoparticle-free...).
Each ingredient is strictly authorized in France and Europe and is subject to strict control rules.

Each of our products is made in France, based on ingredients selected on criteria of quality and purity. They are put in vegetarian capsules, without dye, without preservatives.

Our Microbiotics are composed of strains selected and produced by one of the European leaders in lactic ferments with the support of a university structure. We offer a guarantee of perfect control of the various selection, production and formulation operations. Strains with the highest technological standards have been selected, combining quality, resistance to gastric acids, adhesion and multiplication to colonize the intestinal flora.

3.Subscription

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The subscription formula, a plus for your peace of mind

Subscribe and receive your cure at home, without worrying about renewal. Without commitment, you can modulate your formula as you wish.

How do I cancel, suspend, or reactivate my subscription?

Our subscription is non-binding. You can therefore cancel it, suspend it, or reactivate it at any time from your customer area, free of charge.

If you wish to permanently delete all your data and subscriptions, simply do so. request directly through the contact form.

4.Delivery

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When will I be delivered?

All orders placed before noon are dispatched the same day.
If an order is placed on Friday afternoon, Saturday or Sunday, it will leave on Monday.
If you placed an express order: all orders placed before 3:00 p.m. leave the same day.

Where do the deliveries go from?

Notre centre de logistique est localisé dans le sud de la France à Carros

5.The website

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How and when to change my information on my customer area?

Your personal data is accessible from your customer account. At any time, you can change your delivery address, update your payment methods or change your personal information.

I forgot my password, what should I do?

You can reset your password directly from "My Account", by clicking on "Forgot your password". You will receive an email asking you to choose a new password.

Is my payment secure?

Yes they are 100% secure. We use the Paylib payment service provided by Société de Banque de Monaco. Payments are made by secure transaction (using the 3D Secure system). Payment data is encrypted using the “SSL” protocol

When will I be charged? What if I change payment card?

Your card will be debited on the date your order is prepared, so it depends on the shipping frequency you have chosen. By default, sends/debits are done every 30 days. If you want to change your card or if your current credit card is no longer valid, you can modify it directly from your customer area.

Protection of personal data

Yunova® Pharma guarantees the highest security of your personal data, which are under no circumstances transferred or communicated to third parties.
We remind you that we have no access to your data at any time. banking: at the time of payment you are redirected to the website of our partner bank, the Société de Banque de Monaco.

In accordance with the French law "Informatique et liberté" n°78-17 of January 6, 1978 amended and to the new provisions of the General Data Protection Regulation (EU) 2016/679, which entered into force on May 25, 2018, Yunova® Pharma undertakes to scrupulously respect the trust you place in it, and to ensure the confidentiality and the security of the personal data you entrust to it. We invite you, for more information, to directly consult our confidentiality charter.

Nos Produits

Perinerve®

Food supplement based on PEA (Palmitoylethanolamide), Commiphora Myrrha extract and group B vitamins.Discover now
Lumbaplex

Lumbaplex®

Uridine monophosphate, marine magnesium*, vitamins B9 and B12.Discover now

Nutrineural® Omega 3

Omega 3 food supplement, rich in DHA antioxydants, 100% of plant origin (seaweed extract)Discover now

Nutrineural® Night

Triptophan, Melatonin, Lemon Balm and Passionflower and B vitamins and minerals*.

Discover now

Nutrineural® Focus

Intellectual performance * Choline, neuroserine, group B * vitamins and minerals.Discover now

Nutrineural® Tonus

Food supplement based on plants (ginseng and bacopa) and vitamins and zincDiscover now

Nutrineural® Zen

Food supplement based on plant extract (rhodiola and lemon balm), magnesium and vitamin B6./home/webastral/clients/M-R/Mywork/Palomba/pharma/yunovapharma/2022/May/12/Discover now

Gababiotic®

Microbiotics 10 Billion 4 microbiotic strains dosed at 10 billion per capsules and group B vitamins

Discover now
Senescil

Senescil®

Food supplement based on: Homotaurine, Huperzia serrata and Vitamin B5Discover now