Accueil 9 Terms and

Terms and


Enforceability of sales conditions

Any order implies on the part of the buyer the acceptance of the general conditions of sale. Therefore, no contrary clause can be opposed to us if we have not formally accepted it.

Contract validity

An order can only be taken into account if it meets the conditions set out below:

The order must arrive within three months of the issuance of the medical certificate of no contraindication;

Payment or proof of payment must be enclosed with the order.


Orders and all our promotional offers will be honored in order of arrival by our company, subject to our availability.

Retention of title clauses

Ownership of the goods mentioned on the invoice is reserved to the seller until full payment.


In the event of an apparent defect or non-conformity of the delivered products, duly noted by YUNOVA, the buyer may obtain the free replacement or reimbursement of the products, at the seller's choice, to the exclusion of any other compensation or damages and interests.

Modification of the order and deadlines

Any modification or cancellation of an order requested by the purchaser can only be taken into consideration if it is received in writing before the products are shipped. If the seller does not accept the modification or resolution, the down payments made can only be returned at the value of the goods (or will not be returned). Delivery times are indicated as exactly as possible, but depend on the seller's supply and transport possibilities. However, a possible delay does not entitle the buyer to refuse the goods, to claim a discount, to request the cancellation or termination of the contract or to claim damages.


From the delivery of your order, you have 14 clear days to return the products to YUNOVA SARL, in their original package with all unopened boxes, return costs at your expense;

The refund is made at the beginning of the month following the date of receipt of the products.


You have 30 days from the date of the order to return the product to YUNOVA Laboratory.

This exchange does not include shipping costs or packaging costs, which are your responsibility.

Exchanges can only be taken into account upon receipt of the goods (at the address indicated below) and are carried out two days after receipt of the package with a payment of € 10 attached (re-shipment costs).

Address for return of merchandise:


Title retention clause

Ownership of the goods mentioned on the invoice is reserved to the seller until full payment of their price.